Privacy Policy for MAVIRUYA RESTAURANT LTD 

At MAVIRUYA RESTAURANT LTD, we are committed to protecting your privacy and looking after your personal data. It is strictly meeting the transparency requirements of the UK GDPR and the Data Protection Act 2018. This privacy policy explains how we collect, use, and look after your information when you book a table, visit our restaurant, or use our website.

1. Who We Are

MAVIRUYA RESTAURANT LTD  is the "Data Controller" of the personal information you provide to us.

  • Our Registered Address: 593 Abbeydale Road, Sheffield, England, S7 1TA

  • Our Contact Email: reservation@maviruya.co.uk

  • Our Phone Number: 0114 201 6820

2. The Data We Collect About You

When you make a reservation or sign up for our newsletter, we may collect the following information:

  • Identity Data: Your first name and last name.

  • Contact Data: Your email address and phone number.

  • Special Occasion Data: Your date of birth (if you choose to provide it for birthday offers).

  • Booking Notes: Celebration details (e.g., "Anniversary") and dietary preferences or allergies.

3. How and Why We Use Your Data

Under UK law, we must have a legal reason (called a "lawful basis") to use your data. We use your data in the following ways:

What we use your data for
Managing your booking: Sending confirmation texts/emails and ensuring your table is ready.
Keeping you safe: Catering to severe allergies or medical dietary requirements.
Marketing & Newsletters: Sending you special offers, event details, or birthday treats.

What data we use
Name, Phone, Email, Booking Notes
Dietary/Allergy Notes
Name, Email, Birthday

Our legal reason for doing it

Contract: We need this to fulfill your reservation request.

Vital Interests / Consent: To protect your health while dining with us.

Consent: We will only do this if you actively ticked the box to opt-in.

4. How Long We Keep Your Data

We only keep your personal data for as long as necessary to fulfill the purposes we collected it for (such as handling your booking or complying with tax laws).

  • Booking Records: We keep your booking history for  3 years after your last visit, in case you want to book again or have a query.

  • Marketing Lists: We will keep your details for marketing until you tell us to stop (unsubscribe).

5. Sharing Your Data

We do not sell your data to third parties. However, we do share your data with trusted service providers who help us run our business:

  • Our booking system provider.

  • Our email marketing platform (to send newsletters).

  • IT and cloud storage providers.

All our partners are legally bound to keep your data secure and are not allowed to use it for their own purposes.

6. Your Legal Rights

Under the UK GDPR, you have strong rights regarding your data. You can ask us to:

  • See what data we hold about you (Right of Access).

  • Correct any mistakes in your information.

  • Delete your data entirely from our systems (Right to be Forgotten).

  • Stop sending you marketing at any time.

How to opt-out of emails: Every marketing email we send will always include a clear "Unsubscribe" link at the bottom. Clicking this will instantly remove you from our marketing list.

If you want to exercise any of these rights, please email us at reservation@maviruya.co.uk

7. How to Complain

If you are unhappy with how we handle your data, please contact us directly so we can fix it.